Project Description

Making moving more efficient

Gentle Transitions is a nationally recognized pioneer in the delicate art of moving seniors, focusing on the often overwhelming issues older adults and their families may face when making a move. The Senior Move Managers in our Minnesota offices serve Minneapolis, St. Paul, and surrounding areas of the Twin Cities. Gentle Transitions approached Digital Solutions to help improve their internal processes of tracking moving jobs, coordinating managers of each project, and ultimately better leverage their efficiency through technology.


Making the most out of the technology through discovery

Digital Solutions proposed an internally-used application to better coordinate every single project taken on from Gentle Transitions. Moving jobs are incredibly difficult to coordinate; from move managers to drop sites to managing different clients, Gentle Transitions knew that there was a better way to organize what they do through technology. The application Digital Solutions proposed a functional management application with batch delivery, reporting and assignment functionality – all critical processes that needed to be addressed for the technology to be effective.


Revolutionizing processes to make a better business

The internal application developed by Digital Solutions revolutionized Gentle Transitions’ business. They were able to take on more jobs, efficiently coordinate move managers and ultimately make their move processes a well-oiled machine. Gentle Transitions increased revenue by over 1000% because of the application efficiencies. Moving companies that can do 100 moves in a year are dwarfed by Gentle Transitions’ capabilities. They have since white labeled and re-sold the software to other companies.